Text of a leaflet handed out by Bootle Taxes reps this week.
Monday 16 January:
•Walk out from10am to 10.30am
•Walk out from 4.30pm to 5pm
•All staff working after 7pm to leave work half an hour early
Tuesday 31 January – times to be confirmed
Privatisation threatens ALL our jobs
HMRC’s plans to trial the running of Contact Centre services by private sector suppliers will have a devastating effect on jobs in Customer Operations. Your branch committee does not believe we have the option to sit back and wait to see what happens.
Customer Operations staff will already be hit hardest in terms of job cuts, and privatisation means we will now be hit even harder. HMRC have already announced that there will be thousands of job cuts in Customer Operations.
It is within the department’s power to provide genuine guarantees of future job security for members in Customer Operations. By handling calls in the contact centre peak periods, thousands more members could have been guaranteed job security. Instead, by bringing in private sector companies for that purpose, the trials open the door to far wider reaching privatisation and further mass redundancies in Customer Operations.
It is vital that members in Customer Operations support the privatisation dispute and take part in all the walkouts planned. Privatisation in Contact Centres is the biggest threat to our jobs since the formation of HMRC. If privatisation in contact centres happens it will be the nail in the coffin of members in Customer operations. This is not a prediction, it is a guarantee. Privatisation means job cuts.
DON’T LET THIS HAPPEN WITHOUT A FIGHT.
WALK OUT TO PROTECT YOUR JOB AND YOUR FUTURE.
Download a PDF version of this flyer here.